Privacy Policy

Effective Date: 7th January 2026

At TechCognia (“TechCognia,” “we,” “our,” or “us”), we are committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you access or use our website (https://techcognia.com), communicate with us, or engage with our consulting services, digital solutions, training programs, and related offerings (collectively, the “Services”).

This Privacy Policy applies to personal data processed by TechCognia in its capacity as a data controller and is intended to comply with applicable data protection and privacy laws, including India’s Digital Personal Data Protection Act, 2023 (“DPDP Act”) and, where applicable, the EU General Data Protection Regulation (“GDPR”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect and process the following categories of personal data, depending on how you interact with our Services:

  • Personal Identifiers: Name, email address, telephone number, job title, organization or company name, and other contact details you voluntarily provide.
  • Professional & Engagement Data: Information related to your professional interests, training or course registrations, certifications, event participation, survey or feedback responses, and other information submitted in connection with our Services.
  • Payment and Transaction Data: Limited payment-related information necessary to process transactions. Sensitive financial information is processed by authorized third-party payment service providers. We do not store full payment card numbers or sensitive banking details on our systems.
  • Technical and Usage Data: Information automatically collected when you access our website or digital platforms, including IP address, browser type and version, device information, operating system, time zone, pages viewed, referring URLs, session duration, and navigation behavior.
  • Communication Data: Information contained in communications you send to us, including emails, contact forms, chat interactions, or support requests.

2. How We Use Your Information

We use personal data for the following purposes:

  • To operate, deliver, maintain, and improve our Services
  • To administer consulting engagements, training programs, certifications, and events
  • To communicate with you and respond to inquiries or support requests
  • To send service-related updates and, where permitted by law, marketing or promotional communications (with opt-out options)
  • To process payments and manage transactions
  • To comply with legal, regulatory, contractual, and compliance obligations
  • To protect the security, integrity, and lawful interests of TechCognia and its users

3. Legal Basis for Processing

We process personal data only where a lawful basis exists, including:

  • Consent – where required by law
  • Performance of a Contract – to deliver Services or take steps at your request prior to entering into a contract
  • Compliance with Legal Obligations – including statutory, regulatory, accounting, or taxation requirements
  • Legitimate Interests – such as platform security, fraud prevention, service improvement, and protection of legal rights, provided such interests do not override your fundamental rights

4. Use of Sub-Processors and Third-Party Service Providers

TechCognia engages trusted third-party service providers (“sub-processors”) to support the operation of our Services, including payment processing, order and service management, customer communications, marketing enablement, analytics, performance monitoring, and website optimization.

Sub-processors process personal data solely on our documented instructions and are contractually bound by confidentiality, data protection, and security obligations consistent with applicable data protection laws. We take reasonable steps to ensure that sub-processors implement appropriate technical and organizational measures to safeguard personal data.

Some sub-processors may be located outside your country of residence. Where required, we implement appropriate safeguards to ensure lawful cross-border data transfers.

Details regarding categories of sub-processors and applicable safeguards may be made available upon reasonable request, where required by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our website, analyze usage patterns, enhance user experience, and support personalization and marketing, subject to applicable consent requirements.

You may manage cookie preferences through your browser settings. Where required by law, we obtain your consent before placing non-essential cookies. Disabling certain cookies may affect website functionality.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal or regulatory obligations, and enforce our agreements.

When personal data is no longer required, it is securely deleted, anonymized, or irreversibly de-identified in accordance with our data retention and disposal practices.

7. Your Data Protection Rights

Subject to applicable data protection laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Withdraw consent at any time, where processing is based on consent
  • Object to or request restriction of certain processing activities
  • Request data portability, where applicable

We may require verification of your identity before responding to requests and will comply within legally mandated timelines.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, loss, or misuse. These measures are proportionate to the nature and sensitivity of the data processed and are regularly reviewed and enhanced.

While no system is completely secure, we are committed to maintaining robust security practices and promptly addressing any data security incidents in accordance with applicable laws.

9. International Data Transfers

Where personal data is transferred or accessed outside your country of residence, we ensure that such transfers are conducted in accordance with applicable data protection laws and are protected by appropriate safeguards, including contractual protections and other lawful transfer mechanisms.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Services, or legal requirements. Updates will be posted on this page with a revised Effective Date. Continued use of our Services after such updates constitutes acknowledgment of the updated Privacy Policy.

11. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or the processing of your personal data, please contact us at:

TechCognia (OPC) Private Limited
Email: sales@techcognia.com
Registered Office: Plot No. 32, 94D,
Near Tembhi Vasahat,
Taluka: Sudhagad, Pali,
Maharashtra, India – 410205

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